Crisis communication: how to manage frictions and unexpected events in the world of hospitality and tourism
In Italian
Giulia Eremita Digital Strategy BTO 2021
Gabriele Bertipaglia Partner, Head of Reputation & Crisis dept SEC Newgate Italia
Daniela Tondini Communication Director Italy, Greece, Israel & Malta - Security Correspondent Accor
Ulrike Gretzel Senior Fellow University of Southern California
Gabriele Bertipaglia Partner, Head of Reputation & Crisis dept SEC Newgate Italia
Daniela Tondini Communication Director Italy, Greece, Israel & Malta - Security Correspondent Accor
Ulrike Gretzel Senior Fellow University of Southern California
